NCEL Provider Collaborative

We’re making CAMHS in-patient services better for children and young people with Learning Disabilities and / or Autism.

Who’s invited?

Everyone’s invited. But we’re particularly interested in service users and their carers who have received in-patient CAMHS services from across North Central and North East London over the last three years.

Which NHS provider trusts and hospitals are we including?

• East London NHS Foundation Trust (ELFT) 
• Barnet, Enfield and Haringey Mental Health Trust (BEH) 
• North East London NHS Foundation Trust (NELFT) 
• Tavistock and Portman NHS Foundation Trust 
• Whittington Health NHS Trust 

Which London areas are we including?

• City of London 
• Barking & Dagenham 
• Barnet 
• Camden 
• Enfield 
• Hackney 
• Haringey 
• Havering 
• Islington 
• Newham 
• Redbridge 
• Tower Hamlets 
• Waltham Forest 

Which units are included?

• Beacon Centre
• Brookside
• Coborn Centre
• Ellern Mede Ridgeway
• Galaxy
• Simmons House

What will you ask me?

We’ll be asking for your experiences of receiving in-patient CAMHS services.
>> What was good?
>> What needs to be improved?
>> How can we make it better?

Who else are you asking?

We’re also speaking to members of staff and colleagues in the voluntary sector to find out what they think needs to improve. These interviews are taking place over August and September – in parallel with this work.

What will you do with what I tell you?

What you tell us, will feed into a document called a “Strategic Health Needs Assessment”. This document will be made available to everyone at the end of the project in October 2023. This document will inform what decisions are made and what is prioritised in the coming months and years.

Will my information be confidential and safe?

All your personal data (such as your name and contact details) will be absolutely confidential. In fact, your personal information will be held by the NHS and not Ethica Health Partners.

The things you tell us – such as your experiences and recommendations – will be noted down. Your statements may be included in the report – but without your name or anything that could identify you. No one will know who said what – except those people who were in the room (or video call) at the time. There will be an opportunity for you to provide anonymous feedback too, through the webinar chat function.

None of the things you tell us will be connected with your personal information.

Could this affect what services I receive?

No. No one involved in providing care will know whether you have contributed to this work (or not). So the services you receive cannot and will not be adversely affected by taking part.

However, by making recommendations, you will hopefully make care better in the future for people like you and people who come after you. You might even see some of the recommendations take place if you’re still receiving care in the future.

Do I have to turn up if I sign up?

No. Participation is voluntary and you are free to withdraw at any time. You won’t need to give us a reason, and your care will not be adversely affected.

What’s Ethica and who’s asking the questions?

Ethica Health Partners has been commissioned by the NCEL Provider Collaborative to lead this work – on how to improve CAMHS services. Ethica is a small company of Public Health experts. All the the work is overseen by a senior doctor (Dr Richard Pinder, Consultant in Public Health Medicine) who also works in the NHS and has led many projects like this one before.

Who can I speak to if I have concerns?

Alan Strachan at East London Foundation Trust is the Provider Collaborative’s People Participation lead for this work and he can be reached through the People Participation team at ELFT elft.ppgncel@nhs.net. The work is sponsored and overseen by Sheron Hosking, Programme Director for the NCEL Provider Collaborative.